Service Offer for Diaphragm Pumps

Maintenance

1) The stated maintenance intervals are only a manufacturer’s recommendation and may vary depending on the application. Possible influencing factors are: Stress caused by the application, intensity of use of the product, conditions of the operating environment, non-intended use, incorrect operation.

Repair

Exchange service

Standard exchange

Advance delivery of a revised product (technically state-of-the-art) in exchange for your defective device
Minimization of machine downtime in case of damage
The delivered product is technically up to date and has a full 12 months warranty

Additional services

In case of damage

Repair and maintenance in service centers
On-site repair and maintenance by our service technicians
Troubleshooting and advice from our technical support team

Original spare parts

Pfeiffer Vacuum spare parts and tools are already defined during product development.
Accuracy of fit and quality are assured.
Every improvement to our products is transferred to the spare parts
Products are again at the cutting edge of our development after Level 3 maintenance or repair

Decontamination

Certified decontamination according to the latest standards
Execution in compliance with all legal requirements

Installation / commissioning

Support during installation and commissioning
Instruction by our service technicians
On-site service for leak detection and gas analysis

Telephone / remote support

Technical product specialists as direct contacts
Fault analysis
Application support

Utility film

On our utility film portal you can find films and documents for servicing Pfeiffer Vacuum products. You can also find other information and tutorial videos for our products and pumps.

*To get full access to the utility film portal, please register for our utility film portal.

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